Your Online Electronic Partner - Joep
Always your automation in order? Switch to Joep. Joep is our virtual network manager who monitors your system 24 hours a day, 7 days a week, so even if you are already home. As soon as a fault occurs, this is immediately signaled by Joep. This way we can take action before you notice the problem.
Is your harddisk almost full or broken, did the backup not run well, or did the antivirus scan something suspicious, Joep sees it. Joep takes you, if you like, all the worries off your hands, but can also offer limited support.
A smart move:
- IT advice for management
- 24 x 7 Network monitoring and alert response
- Automatic installation of Microsoft updates, patches & security packs
- Remote support if you work from home
- Warranty guidance
Joep offers its service in a number of forms, varying from limited support with hourly invoicing, to complete support including support at a fixed monthly rate.
If you want to be able to call us at critical times outside office hours, or if you want a faster response time, please contact us. We can then inform you about our various Service Level Agreement packages.